Frequently Asked Questions
Shipping Information
How long does it take to receive my order?
The delivery time is about 14 working days. All our shipments are traceable. In case you experience any delays, we recommend contacting your local post office to check if the package might have arrived already. If the package is not there, please send us an email with your order details, so we can help out.
Do you ship the parcels with a tracking number?
Yes, we do. Each order will be shipped with a tracking number. You will be able to monitor your shipment online once it is shipped. Here is the most convenient way to track the order: simply copy paste your tracking number at the following tracking link and check the status of your order: https://www.17track.net/en
How to use promo codes?
Enter your promo code at the end of the check out for the discount to be applied on the order.
How to return the product or get a refund if I am not happy with my order?
Please contact us directly at support@turbodealz.com and our customer service team will be happy to help solve the situation for you.